Customer Reviews

Based on 696 reviews
97%
(676)
2%
(17)
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(3)
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The Dots Coat Hooks
Michelle Zappala-Wood (Luton, GB)
Beautiful!

We bought a handful of these in natural oak and they're just lovely! The colour is beautiful and they really do look as good as you think they will.

Service was great as always - we're regulars at RWM and highly recommend to anyone who loves good design and good service.

Thank you for your kind words and for being a regular customer at RWM Michelle! We're delighted to hear that you love the natural oak Dots Coat Hooks, they really let the wood grain shine don't they. Thank you for recommending us!

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String System Side Panels
A.W. (Beckenham, GB)
Hay tables

Very nice tables and great customer service.

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Neon Tube LED Slim
Vic M (Carlisle, GB)
Bringing light to the dark

I bought the Turn On lamp in orange and the Hay Neon Tube light. Both great purchases - but my favourite is the Turn On lamp (so called because you turn the body of the light to switch on and brighten/dim the light). Versatile, reassuringly heavy for its small size and very stylish. I took a long time to decide on which colour to buy, with a view to getting another one later on. Best of all, this doesn't take up much space, but my goodness it provides very strong light on the highest setting.

Thank you for taking the time to leave such a positive review for our Neon Tube LED Slim and HAY Turn On. We are thrilled to hear that it has brought light to your dark spaces and that you are enjoying them both. The Turn On is one of our favourites as well, an oldie but a goodie!

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Mags Sofa (Low Armrest) - Individual Modules
Karen Burroughs (Ipswich, GB)
Mags low armrest individual modular sofa

We are more than happy with our mags sofa the ordering , communication and delivery was faultless .
We shall be ordering from really well made for sure again

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Raami Tumblers - Set of 2
Bill Ambrose (City of Westminster, GB)
Exactly as described

Which she easy transaction thank you

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Colour Wood Side Table
Barbara O'Connor (Ramsgate, GB)
faultless

This is the 3rd KNS I have bought from RWM: Design and finish are first class. A wonderful tension between the pared back and the shameless in one single piece. Love it - roll on the day when I add more.

The RWM service and was excellent as always - efficient and personable. Thank you especially to Lewis for his help, patience and for making me smile. I highly recommend this retailer.

Thank you for your glowing review of our Colour Wood Side Table Barbara! We are delighted to hear that you are pleased with the design of the piece. As always it was a pleasure to serve you.

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Eames Hang It All
Luba (Tel Aviv, IL)
Beautiful item,

Quick international delivery

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Frame
Zahra Sachak (Ealing, GB)
Great frames

Simple and beautifully designed. Looks great on my wall

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Poster Frame
Anonymous (Tower Hamlets, GB)
🖼️ Frame

Love these frames 🖼️

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Braided Laundry Basket
Anna (Manchester, GB)
Great quality

High quality, can tell it will last. Looks great too!

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Cottage Cushion
Jane (Kingsbridge, GB)
Donna Wilson cushion

Competitive price , great quality and fast excellent service.

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JWDA Portable Table Lamp
James Fawcett (Coventry, GB)
A wonderful little lamp!

Charges quickly using the magnetic USB cable which is a really nice touch, infinitely dimmable too.

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A Line Mirror
Miri Armstrong (Loulé, PT)
Beautiful Mirror

This is the second one I have purchased. Really Well Made 😂 and a very good discreet design which I have been looking for. As always this company’s customer service is incredible.

Thank you for your kind words Miri, and for being a loyal customer :)

Love It

Super comfortable and cosy

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Crayon Rug
Daria (Camden, GB)
Excellent rug and service

As usual, support team was very helpful and friendly when I contacted them, easy delivery and of course excellent rug, just as expected.

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Outdoor Edge Pots / Discontinued
ali & xin | AX ARCHIVE (Munlochy, GB)
a soothing solid

for plant and firewood
and perhaps for so much more
a vessel to cherish and support

First class customer service

Impeccable customer service; timely and personal communication, reliable delivery and careful delivery. I have bought a few large pieces from Really Well Made this year and I highly recommend Really Well Made as a retailer and would wholeheartedly continue to shop here again for the service that the founder Clare delivers.

Thank you for your kind words and for choosing Really Well Made! We appreciate your continued support and look forward to serving you again in the future. - The Really Well Made Team

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Mags 2.5 Seater Sofa (Low Armrest)
P husband (Solihull, GB)
Mags 2.5 Seater Sofa (Low Armrest)

10/10 - So good

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Weekday Table
P husband (Solihull, GB)
10/10

Great customer service, replied super quick to all emails and questions!
Thank you:)

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Colour Crate
Sue (Guernsey, GG)
Beautiful crates and excellent service

I have been wanting to order some storage for my children’s playroom for a while and these Hay crates are perfect and so easy for them to use. The service from RWM was fantastic. Living in Guernsey many places won’t deliver here. I will definitely be back! Many thanks 😊

Thank you so much for your wonderful review! We are thrilled to hear that you love the Hay crates for your children's playroom and that our service was excellent. For other customers reading this review - We offer VAT free prices for Guernsey shipments. The Tax will be collected at your local rate by DPD on arrival.

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String Pocket
Joanne Murray (Exmouth, GB)
String Pocket

I am very pleased with the String shelves. The delivery and packaging from Really Well Made was very good - my order arrived the day after it was placed.

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A Line Shoe Rack
Matthew Howard (Tower Hamlets, GB)
A Line Shoe Rack

Who knew a shoe rack could be so beautiful. Wonderful product and a great customer experience.

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A Line Laundry Box
Ken Mac (Aylesbury, GB)
Very nice and fast delivery

Lovely piece of furniture. Was in stock and arrived within 48 hours of delivery. Outer cardboard box had a smash gash but no matter, it was triple boxed! That’s a new one on me.

Thanks for the review Ken :)

Yes we 'triple-box' the items which we think are delicate and most likely to be damaged in transit if mishandled. It's a bit labour intensive but it's important to keep our damage rate super low!

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Key Ring
Vic M (Workington, GB)
Simple, stylish but practical

This is for a little Christmas present so hasn't been used yet. It opens easily to put keys on, but stays securely twisted to keep keys in place. Lovely.

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Storage Box Lid
Vic M (Workington, GB)
Reviewing a lid

It does feel a bit strange reviewing a lid - I'll point out I bought this to go with the Moebe storage box. I felt like a bit of an idiot because the lid initially didn't fit the box. I looked at the RWM site and realised from the picture that the lid slides under the metal braces of the box and not, as I tried to put it, sitting on top. The whole thing is both well made and stylish and has given me an opportunity to tidy away a load of stuff, instead of it cluttering up the place. The wood of the box and lid also goes well with the Cutter stool and Cutter box that I've got sitting alongside.

Thanks for your review Vic,

From memory we did exactly the same thing as you, and then reviewed the images on our own website to check how that lid goes on! It's just a little unexpected I think, Moebe always think outside the box.